Business Chaos Diagnostic
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1. How often do you find yourself solving the same problem more than once?
Never
Rarely
Sometimes
Often
Daily
2. How clearly have you defined what your business needs to look like in 3 years for you to feel successful?
Never
Rarely
Sometimes
Often
Daily
3. When you imagine taking two full weeks completely off from your business, how does that feel?
Never
Rarely
Sometimes
Often
Daily
4. How often do you make decisions based on what you want vs. what the business demands of you?
Never
Rarely
Sometimes
Often
Daily
5. How many hours per week do you personally spend working in your business?
60 or more
50 to 59
40 to 49
30 to 39
Fewer than 30
6. How often do you block protected time on your calendar for family that does not get moved for business?
Never
Rarely
Sometimes
Usually
Always
7. How would you describe your current relationship with your business?
It controls my life
It takes more than it gives
We are fighting for balance
I am gaining control
It works for me
8. How many times per day do your employees or team members come to you for decisions they should be able to make themselves?
10 or more times
6 to 9 times
3 to 5 times
1 to 2 times
Rarely or never
9. How confident are you that your team could handle a normal week without you present?
Not at all
Slightly confident
Somewhat confident
Mostly confident
Fully confident
10. Do you have a second-in-command or operator who runs day-to-day operations?
No, I do everything
No, but someone does some things
Sort of, but I still have to step in constantly
Yes, but it needs improvement
Yes, and it works well
11. How clearly are each of your team members' roles, responsibilities, and success metrics defined in writing?
Not at all
For some roles only
Most roles have some definition
Most roles are well defined
All roles are clearly defined and documented
12. When you hire someone new, how long does it take before they can work independently without your daily involvement?
They never fully do
3 to 6 months
1 to 3 months
2 to 4 weeks
Within the first week
13. How often do you find yourself redoing work that someone else on your team already did?
Daily
Several times a week
About once a week
Occasionally
Rarely or never
14. How many hours per week do you estimate you spend on tasks that someone else could do with the right training?
20 or more
15 to 19
10 to 14
5 to 9
Fewer than 5
15. How many times per day do you check email or messages outside of a designated time?
I check constantly
8 or more times
4 to 7 times
1 to 3 times
I have set times and I stick to them
16. How much of your business runs on documented, repeatable processes vs. tribal knowledge in people's heads?
Almost entirely tribal knowledge
Mostly tribal knowledge
About half and half
Mostly documented
Almost entirely documented and systematized
17. When something goes wrong operationally, what typically happens?
It lands on my desk every time
It usually lands on my desk
Sometimes I have to step in
My team handles it most of the time
My team always resolves it without me
18. How would you rate the predictability of your week as a business owner?
Completely unpredictable, every day is a fire
Usually unpredictable
Somewhat predictable
Mostly predictable
Highly predictable and structured
19. Do you have a structured daily or weekly operating rhythm for your team, meaning regular meetings, scorecards, or check-ins?
Nothing in place
We meet occasionally
We have some structure but it is inconsistent
We have a rhythm but it needs work
Yes, it runs consistently without me driving it
20. How often does your business generate the same quality of result regardless of who is doing the work?
Rarely, it depends entirely on who does it
Sometimes
About half the time
Usually
Consistently, the process produces the result
21. How many hours per week do you spend on work that only you can do vs. work that simply ended up on your plate?
Almost all work is truly only me
Mostly me
About half and half
Most is delegatable
Very little lands on me that should not
22. How clearly do you know your business's revenue, profit margin, and cash position at any given moment?
I have no real-time view
I check monthly at best
I have a general sense
I review it weekly
I know it at any given moment
23. How predictable is your monthly revenue?
Highly unpredictable, month to month is a guess
Mostly unpredictable
Somewhat predictable
Usually predictable
Very predictable with reliable forecasting
24. Do you have a personal financial number, meaning the income your business must generate for your family to live the life you have defined as success?
No, I have never defined it
I have a rough idea
I have thought about it but not documented it
I have a number but no clear plan to hit it
Yes, I have a number and a plan
25. How often does your business produce profit that builds long-term wealth vs. just covering expenses and your salary?
It rarely produces meaningful profit
Sometimes
We break even on wealth building
We are building some
We consistently build wealth beyond income
26. How much of your revenue depends on your personal involvement in sales or delivery?
Almost all of it
Most of it
About half
A smaller portion
Very little, the business runs without me in sales or delivery
27. When you take time away from the business, what happens to revenue?
It drops significantly
It usually dips
It sometimes dips
It holds mostly steady
It is unaffected
28. If you were to define what winning looks like for your family five years from now, how clearly have you written that down?
I have never thought about it clearly
I have thought about it but not written it
I have a rough written version
It is fairly clear and written
It is clear, written, and I revisit it regularly
Chaos Score
